Care Management

Care Managers are Here to Help

Our patient-centered care management program is designed to help patients manage chronic conditions and improve their quality of life. Our goal is to educate, motivate, teach self-management skills, improve communication between all healthcare providers, and connect people with community resources to minimize barriers of care.

Why Should You Enroll in Care Management?

Care management has numerous benefits, including:

Assistance in coordination of care
Health coaching
Symptom management / triage
Assistance with managing your conditions outside of your appointments
Connection to community resources you may be unaware of
Help improving self-management skills through shared decision-making
Help identifying and minimizing barriers to care
Receive a personal plan of care for your health needs
Oversight of self-management of medications

Who is Eligible?

Any individual who has been diagnosed with two or more chronic illnesses (such as, high blood pressure, diabetes, heart disease, high cholesterol, COPD, asthma, arthritis, emphysema, depression, etc...).

You may be referred to Care Management through your primary care provider, hospital staff, specialist, or health clinic. You may also refer yourself to Care Management Services and a Care Manager will check eligibility

Where is Care Management Provided?

Care Management Services range from office visits, phone calls, or e-mails. The Care Manager works closely with your primary care provider and supporting staff for ongoing care. You will be contacted at least once a month, or more depending on the need. Upon request, Care Management can be stopped at any time.

How Much Does it Cost?

Care Management services may be a covered service through your insurance. This service may also be discounted for patients with income levels that qualify for our sliding fee discount scales. Please contact your local FHS Clinic to connect with a Care Manager for more information.

Think you may qualify for state, federal, and/or community assistance programs?

Our Outreach and Enrollment team is here to answer your questions and guide you through the complex paperwork and requirements. We want to help you access the prevention and wellness services that may work best for you, so we can help you navigate through this process.

Our team can help you determine your Medicaid eligibility. We can help you enroll, and if you aren’t eligible, we will explore other options including our Sliding Scale Discount Program.

We will help you understand what Medicaid assistance offers, and we can refer you to community and social services including housing, legal services and food assistance programs.